RETURN POLICY

Due to the nature of our products, we do not accept returns or offer refunds on any items once they have been purchased.

This is to ensure hygiene, quality control and the safety of all customers.

Please make sure you are happy with your order before completing your purchase. If you are unsure about any products, feel free to get in touch before ordering and I will be happy to help.

In the unlikely event that your order arrives damaged or faulty, please contact us within 48 hours of receiving your order at fateltd@outlook.com, including your order number and photos of the issue, and we will resolve this for you as quickly as possible.